SHRM-CP/SHRM-SCP Certification All-in-One Exam Guide

SHRM-CP/SHRM-SCP Certification All-in-One Exam Guide

by Dory Willer, William H. Truesdell, William D. Kelly
Released December 2018
Publisher(s): McGraw-Hill
ISBN: 9781259583438

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Book description

Take the SHRM-Certified Professional (SHRM-CP) and SHRM-Senior Certified Professional (SHRM-SCP) exams with complete confidence

This integrated exam preparation system delivers 100% coverage of all topics for both the SHRM-Certified Professional (SHRM-CP) and SHRM-Senior Certified Professional (SHRM-SCP) exams. To aid in self-study, each chapter includes Exam Tips that highlight key information, summaries that reinforce salient points, and end-of-chapter questions that are accurate to the content and format of the real tests.

Fulfilling the promise of the All-in-One series, this comprehensive reference serves as a study tool AND a valuable on-the-job reference that will serve HR professionals well beyond the exams. SHRM-CP/SHRM-SCP Certification All-in-One Exam Guide features real-world examples and sidebars that offer insight and call out potentially harmful situations.

• Written by a team of HR professionals and experienced educators
• Features full coverage of all functional areas within the SHRM Body of Competency & Knowledge (BoCK)

Electronic content includes:

• Test engine that provides full-length SHRM-CP and SHRM-SCP practice exams as well as customized quizzes by exam topic

Table of contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. About the Authors
  5. Contents at a Glance
  6. Contents
  7. Acknowledgments
  8. Introduction
  9. Part I The Human Resources Profession
    1. Chapter 1 Human Resource Certification
      1. Professional Human Resources Management Certification
      2. Benefits of Certification
      3. HR Certification Organizations
        1. The HR Certification Institute
        2. The Society for Human Resource Management
      4. Chapter Review
        1. References
    2. Chapter 2 SHRM’s Certification Program
      1. HR Expertise / Knowledge
      2. SHRM’s BoCK Advisory Panel
        1. SHRM Certification Commission
      3. The SHRM Body of Competency and Knowledge
      4. SHRM-CP and SHRM-SCP Exam Eligibility
      5. HR-Related Degrees
        1. Which Certification Is Right for You?
        2. Application Deadlines and Exam Windows
        3. Exam Delivery, Duration, and Format
        4. Exam Content Outline
        5. Exam Identification and Conduct Guidelines
        6. How Exams Are Scored
      6. Chapter Review
        1. References
    3. Chapter 3 U.S. Laws and Regulations
      1. What You Need to Know Concerning Employee Management
      2. 1. When You Have One or More Employees
        1. 1.1. The Clayton Act (1914)
        2. 1.2. The Consumer Credit Protection Act (1968)
        3. 1.3. The Copeland “Anti-Kickback” Act (1934)
        4. 1.4. The Copyright Act (1976)
        5. 1.5. The Davis-Bacon Act (1931)
        6. 1.6. The Dodd-Frank Wall Street Reform and Consumer Protection Act (2010)
        7. 1.7. The Economic Growth and Tax Relief Reconciliation Act (EGTRRA) (2001)
        8. 1.8. The Electronic Communications Privacy Act (ECPA) (1986)
        9. 1.9. The Employee Polygraph Protection Act (1988)
        10. 1.10. The Employee Retirement Income Security Act (ERISA) (1974)
        11. 1.11. The Equal Pay Act (EPA) (Amendment to the FLSA) (1963)
        12. 1.12. The FAA Modernization and Reform Act (2012)
        13. 1.13. The Fair and Accurate Credit Transactions Act (FACT) (2003)
        14. 1.14. The Fair Credit Reporting Act (FCRA) (1970)
        15. 1.15. The Fair Labor Standards Act (FLSA) (1938)
        16. 1.16. The Foreign Corrupt Practices Act (FCPA) (1997)
        17. 1.17. The Health Information Technology for Economic and Clinical Health Act (HITECH) (2009)
        18. 1.18. The Health Insurance Portability and Accountability Act (HIPAA) (1996)
        19. 1.19. The Immigration and Nationality Act (INA) (1952)
        20. 1.20. The Immigration Reform and Control Act (IRCA) (1986)
        21. 1.21. The IRS Intermediate Sanctions (2002)
        22. 1.22. The Labor-Management Relations Act (LMRA) (1947)
        23. 1.23. The Labor-Management Reporting and Disclosure Act (1959)
        24. 1.24. The Mine Safety and Health Act (1977)
        25. 1.25. The National Industrial Recovery Act (1933)
        26. 1.26. The National Labor Relations Act (NLRA) (1935)
        27. 1.27. The Needlestick Safety and Prevention Act (2000)
        28. 1.28. The Norris-LaGuardia Act (1932)
        29. 1.29. The Occupational Safety and Health Act (OSHA) (1970)
        30. 1.30. The Omnibus Budget Reconciliation Act (OBRA) (1993)
        31. 1.31. The Pension Protection Act (PPA) (2006)
        32. 1.32. The Personal Responsibility and Work Opportunity Reconciliation Act (1996)
        33. 1.33. The Portal-to-Portal Act (1947)
        34. 1.34. The Railway Labor Act (1926)
        35. 1.35. The Rehabilitation Act (1973)
        36. 1.36. The Retirement Equity Act (REA) (1984)
        37. 1.37. The Revenue Act (1978)
        38. 1.38. The Sarbanes-Oxley Act (SOX) (2002)
        39. 1.39. The Securities and Exchange Act (1934)
        40. 1.40. The Service Contract Act (SCA) (1965)
        41. 1.41. The Sherman Anti-Trust Act (1890)
        42. 1.42. The Small Business Job Protection Act (1996) (SBJPA)
        43. 1.43. The Social Security Act (1935)
        44. 1.44. The Tax Reform Act (1986)
        45. 1.45. The Taxpayer Relief Act (1997)
        46. 1.46. The Trademark Act (1946)
        47. 1.47. The Unemployment Compensation Amendments Act (UCA) (1992)
        48. 1.48. The Uniformed Services Employment and Reemployment Rights Act (USERRA) (1994)
        49. 1.49. The Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) (1974) [as amended by the Jobs for Veterans Act (JVA) (2008)]
        50. 1.50. The Wagner-Peyser Act (1933) [as amended by the Workforce Investment Act (WIA) (1998)]
        51. 1.51. The Walsh-Healey Act (Public Contracts Act) (1936)
        52. 1.52. The Work Opportunity Tax Credit (WOTC) (1996)
        53. 1.53 Labor-Management Reporting and Disclosure Act (1959)
        54. 1.54. Whistleblowing
      3. 2. When You Have 15 or More Employees
        1. 2.1. Americans with Disabilities Act (ADA) (1990)
        2. 2.2. Civil Rights Act (Title VII) (1964)
        3. 2.3. The Civil Rights Act (1991)
        4. 2.4. Drug-Free Workplace Act (1988)
        5. 2.5. The Equal Employment Opportunity Act (EEOA) (1972)
        6. 2.6. The Genetic Information Nondiscrimination Act (GINA) (2008)
        7. 2.7. Guidelines on Discrimination Because of Sex (1980)
        8. 2.8. The Lilly Ledbetter Fair Pay Act (2009)
        9. 2.9. The Pregnancy Discrimination Act (1978)
        10. 2.10. Uniform Guidelines on Employee Selection Procedures (1976)
      4. 3. When You Have 20 or More Employees
        1. 3.1. The Age Discrimination in Employment Act (ADEA) (1967)
        2. 3.2. The American Recovery and Reinvestment Act (ARRA) (2009)
        3. 3.3. The Consolidated Omnibus Budget Reconciliation Act (COBRA) (1986)
        4. 3.4. The Older Workers Benefit Protection Act (OWBPA) (1990)
      5. 4. When You Have 50 to 99, 100, or More Employees
        1. 4.1. Executive Order 11246—Affirmative Action (1965)
        2. 4.2. The Family and Medical Leave Act (FMLA) (1993)
        3. 4.3. The Mental Health Parity Act (MHPA) (1996)
        4. 4.4. The Mental Health Parity and Addiction Equity Act (MHPAEA) (2008)
        5. 4.5. The National Defense Authorization Act (2008)
        6. 4.6. The Patient Protection and Affordable Care Act (PPACA) (2010)
      6. 5. When You Have 100 or More Employees
        1. 5.1. The Worker Adjustment and Retraining Notification Act (WARN) (1988)
      7. 6. For Federal Government Employees
        1. 6.1. The Civil Service Reform Act (1978)
        2. 6.2. The Congressional Accountability Act (1995)
        3. 6.3. The False Claims Act (1863)
        4. 6.4. The Homeland Security Act (2002)
        5. 6.5. The Privacy Act (1974)
        6. 6.6. The USA PATRIOT Act (2001)
      8. Employment Visas for Foreign Nationals
        1. E Nonimmigrant Visas
        2. H Visas
        3. L-1 Intra-Company Transferee
        4. O-1 Alien of Extraordinary Ability in Arts, Science, Education, Business, Athletics
        5. P Visa Categories
        6. EB-Employment–Based Visas
      9. Chapter Review
        1. Questions
        2. Answers
        3. References
  10. Part II HR Knowledge and Behavior Competencies
    1. Chapter 4 People
      1. Functional Area 1—HR Strategic Planning
        1. Key Concepts
        2. The Role of Strategy
        3. Strategy Formulation
        4. Developing Strategy
        5. Implementing Strategy Production
        6. Evaluating Strategic Performance
        7. Providing Leadership and Strategy
      2. Functional Area 2—Talent Acquisition
        1. Key Concepts
        2. Organizational Staffing Requirements
        3. Strategic Staffing
        4. Planning for Talent Acquisition on a Global Basis
        5. Employment Branding
        6. Job Analysis and Job Documentation
        7. Sourcing and Recruiting
        8. Selection
        9. Orientation and Onboarding
      3. Functional Area 3—Employee Engagement & Retention
        1. Key Concepts
        2. Understanding Employee Engagement
        3. Drivers and Role of Organizational Culture in Engagement
        4. Challenges to Employee Engagement
        5. HR’s Employee Engagement Strategy
        6. Assessing Employee Engagement
        7. Engaging Employees from Hiring to Separation
        8. Performance Management
        9. Retention
      4. Functional Area 4—Learning & Development
        1. Key Concepts
        2. Learning and Development in Today’s Organizations
        3. Adult Learning
        4. Training and Development
        5. Career Development
        6. Developing Leaders
      5. Functional Area 5—Total Rewards
        1. Key Concepts
        2. Total Rewards and Organizational Strategy
        3. Compensation Structure
        4. Compensation Systems
        5. Benefits and Perquisites
        6. Legislation Affecting Compensation and Benefits
      6. Chapter Review
        1. Questions
        2. Answers
        3. References
    2. Chapter 5 Organization
      1. Functional Area 6—Structure of the HR Function
        1. Key Concepts
        2. The Strategic Role of HR
        3. Understanding the Organization
        4. The HR Organization and Function
        5. Measuring and Demonstrating HR Value
        6. HR’s Role in Organizational Strategy
      2. Functional Area 7—Organizational Effectiveness & Development
        1. Key Concepts
        2. Overview of Organizational Effectiveness and Development (OED)
        3. Organizational Gap Development
        4. Implementing OED Initiatives
        5. Measuring Organizational Effectiveness and Development
      3. Functional Area 8—Workforce Management
        1. Key Concepts
        2. Organizational Workforce Requirements
        3. Workforce Planning
        4. The Staffing Plan
        5. Employee Development
        6. Succession Planning
        7. Knowledge Management
      4. Functional Area 9—Employee and Labor Relations
        1. Key Concepts
        2. The Employment Relationship
        3. Third-Party Influences on Employee Relations
        4. When the Employee Relationship Falters
      5. Functional Area 10—Technology Management
        1. Key Concepts
        2. HR and Technology
        3. HR in the Era of Big Data
        4. HR Information Systems
        5. Policies for Technology Use in the Workplace
      6. Chapter Review
        1. Questions
        2. Answers
        3. References
    3. Chapter 6 Workplace
      1. Functional Area 11—HR in the Global Context
        1. Key Concepts
        2. The Global Context
        3. Defining the Global Organization
        4. Creating a Global Strategy
        5. Becoming a Multicultural Organization
        6. Managing Global Assignments
        7. Navigating the Global Legal Environment
      2. Functional Area 12—Diversity and Inclusion
        1. Key Concepts
        2. Overview: Key Terms
        3. Developing a Diversity and Inclusion Strategy
        4. HR’s Role in the D&I Process
      3. Functional Area 13—Risk Management
        1. Key Concepts
        2. Establishing the Context of Risk
        3. Identifying and Analyzing Risk
        4. Managing Risks
        5. Evaluating Risk Management
      4. Functional Area 14—Corporate Social Responsibility
        1. Key Concepts
        2. The Ever-Changing and Growing CSR
        3. Creating a CSR Strategy
        4. Philanthropy and Volunteerism
      5. Functional Area 15—U.S. Employment Law and Regulations
        1. Key Concepts
        2. HR and the Legislative and Regulatory Environment
        3. Organizational Compliance
        4. U.S. Laws and Regulations
        5. Employee Records Management
        6. SHRM-SCP
      6. Chapter Review
        1. Questions
        2. Answers
        3. References
    4. Chapter 7 Behavioral Competencies
      1. Leadership Cluster
      2. Behavioral Competency 1—Leadership and Navigation
        1. Key Concepts
        2. Definition
        3. Proficiency Indicators for All HR Professionals
        4. Proficiency Indicators for Senior HR Professionals
        5. Summary
      3. Behavioral Competency 2—Ethical Practice
        1. Key Concepts
        2. Definition
        3. Proficiency Indicators for All HR Professionals
        4. Proficiency Indicators for Senior HR Professionals
        5. Summary
      4. Interpersonal Cluster
      5. Behavioral Competency 3—Relationship Management
        1. Key Concepts
        2. Definition
        3. Basic Proficiency Indicators
        4. Proficiency Indicators for Senior HR Professionals
        5. Summary
      6. Behavioral Competency 4—Communication
        1. Key Concepts
        2. Definition
        3. Proficiency Indicators for All HR Professionals
        4. Proficiency Indicators for Senior HR Professionals
        5. Summary
      7. Behavioral Competency 5—Global and Cultural Effectiveness
        1. Key Concepts
        2. Definition
        3. Proficiency Indicators for All HR Professionals
        4. Proficiency Indicators for Senior HR Professionals
        5. Summary
      8. Business Cluster
      9. Behavioral Competency 6—Business Acumen
        1. Key Concepts
        2. Definition
        3. Proficiency Indicators for All HR Professionals
        4. Proficiency Indicators for Senior HR Professionals
        5. Summary
      10. Behavioral Competency 7—Consultation
        1. Key Concepts
        2. Definition
        3. Proficiency Indicators for All HR Professionals
        4. Proficiency Indicators for Senior HR Professionals
        5. Summary
      11. Behavioral Competency 8—Critical Evaluation
        1. Key Concepts
        2. Definition
        3. Proficiency Indicators for All HR Professionals
        4. Proficiency Indicators for Senior HR Professionals
        5. Summary
      12. Chapter Review
        1. Questions
        2. Answers
        3. References
  11. Part III Appendixes
    1. Appendix A List of Common HR Acronyms
    2. Appendix B Case Laws by Chapter
      1. Chapter 4: People
      2. Chapter 5: Organization
      3. Chapter 6: Workplace
      4. Chapter 7: Behavioral Competencies
    3. Appendix C For Additional Study
    4. Appendix D About the Digital Content
      1. System Requirements
      2. Your Total Seminars Training Hub Account
        1. Privacy Notice
      3. Single User License Terms and Conditions
      4. TotalTester Online
        1. TotalTester Online Practice Exam Software
      5. Technical Support
  12. Glossary
  13. Index

Product information

  • Title: SHRM-CP/SHRM-SCP Certification All-in-One Exam Guide
  • Author(s): Dory Willer, William H. Truesdell, William D. Kelly
  • Release date: December 2018
  • Publisher(s): McGraw-Hill
  • ISBN: 9781259583438