Shockproof: How to Hardwire Your Business for Lasting Success

Notes

Chapter 1

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Chapter 2

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Chapter 3

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Chapter 4

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Chapter 5

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Chapter 6

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Chapter 7

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^[1] Mario Batali, "Bad Boys in the Kitchen: Gourmet Institute Weekend," Gourmet, October 23, 2004.

^[2] Jerry Butler, "Only the Strong Survive: The Iceman Cometh," Mercury Records, 1968.

^[3] Jim Collins, Good to Great (New York: HarperBusiness, 2001).

^[4] Ed Michaels, Helen Handfield-Jones, and Beth Axelrod, The War for Talent (Boston: Harvard Business Press, 2001).

^[5] Jim Collins, Good to Great, 13.

^[6] Tamar Elkeles, interview with Deb Jacobs, May 12, 2010.

^[7] Dan Sullivan, interview with Deb Jacobs, June 9, 2010.

^[8] Life, May 7, 1965.

^[9] Tara Kelly, "Can Crocs Be More Than a One-Hit Wonder," Time, October 9, 2009.

^[10] Mark Parker, Nike 2010 Investor Meeting, New York, NY, May 5, 2010.

^[11] Crocs, "Crocs, Inc. Reports 2010 First Quarter Financial Results," press release, May 6, 2010.

^[12] Norma Nieto, Keith Strange, and William Takis, "Strategic Responses to Recession: A Comparison of the U.S. Postal Service to Other Leading Companies." Paper presented at the 18th Conference on Postal and Delivery Economics by the ...