ACKNOWLEDGMENTS
Many people helped me in the writing of this book. I interviewed scores of leaders in business small and large, medicine, entertainment, sports, religion, academia, and other diverse organizations, all united by their expertise in bringing out the best in people. I quote some of these leaders in this book, so their names will appear. To them and to those whom space would not allow me to quote, let me say once again, thank you.
I also owe a huge debt to Melinda Merino and her great team at Harvard Business Review Press. Melinda’s faith in this project and her insistence that I get it right turned what might have been just an ordinary book into the best book it could be. She positively drew the best out of me!
I also thank Genoveva ...
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