ServiceNow IT Operations Management

Creating a service catalog using Orchestration workflow

Let's see how to create a simple service catalog and attach the newly created Orchestration workflow to create an active directory user.

1. Search and click on Maintain Items from the application navigator link.

This will open up a list of all the catalog items in the content pane as shown in the following:

2. Click on the New button to create a new catalog item.

A new catalog form will be ...