Business is the core activity or a purpose forming an organization. There are certain offerings that the business has to offer, and there are multiple components that support the business, including IT. These does not produce a tangible commodity. This is called a business service.
For example, a website might be a core business service that is important and supporting a critical business function. These websites are supported by multiple infrastructure components including servers, network components, and so on. It is important to understand business services for us to be able to proceed with service mapping. Business services are going to be core for service mapping where the service mapping will reference the ...
