ServiceNow Application Development

Using a business rule to trigger events

The following steps show you how to create a business rule:

1. In Studio, open the Create New Application File wizard, select Server Development | Business Rule, and click on the Create button to open the new Business Rule record form.
2. Populate the form with the following values:
   • Name: Monitor changes to assigned to field
   • Table: Booking Request
   • Active: Checked
   • Advanced: Checked
   • When: before
   • Order: 200
   • Insert: Unchecked
   • Update: Checked

• Filter conditions:
  • Assigned to | changes
  • Assigned to | is not empty

3. Navigate to Advanced tab | Script:
4. Write the following code in the Script field:

 (function ...