Introduction
1. Brynjolfsson and McAfee (October 2012).
2. CIA World Factbook (2012).
3. Maglio and Spohrer (2008).
4. Morgan (March 2009).
5. Normann and Ramirez (July/August 1993).
6. Von Mises (March 2007).
7. Mitra (June 2013).
Chapter 1
1. Ibid.
2. IBM.Com/SmarterPlanet.
3. Irene Ng (2012).
4. Harmon (July 2008).
5. Sanz (2013).
6. Paharia (June 2013).
7. Schultz, Howard and Gordon, Joanne (2011).
8. Investor.Starbucks.com.
Chapter 2
1. Smith (1776).
2. Von Mises (1949).
3. Bitner (March 2007).
4. http://ibmsmartcamp.com/2013/09/28/ibm-smartcamp-silicon-valley-perspective-from-hult-professor-jeff-saperstein-cloud-and-analytics-will-transform-everything/
5. Hastings and Saperstein (October 2007).
6. Chesbrough (December 2006)
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