Seeking the Calm in the Storm: Managing Chaos in Your Business Life

Table of contents

1. Copyright
   1. Dedication
2. Foreword
3. Acknowledgments
4. Introduction
   1. Stress and Anxiety Are Rising
   2. Endnotes
5. 1. Where's My Personal Time and Space?
   1. Work Anywhere
   2. E-trusion
   3. Family Unfriendly
   4. Endnotes
6. 2. Web Speed!
   1. Information Races Anywhere!
   2. Efficiency Is Gold, Innovation Is Platinum
   3. Endnotes
7. 3. Information Technology Is Too Complicated
   1. Simple Works Best
   2. Simple Doesn't Stay Simple
   3. Simple Will Return
   4. Endnotes
8. 4. Does Anyone Care That I 'm Here?
   1. Technology Moved from Improving Productivity to Creating Infinite Combinations
   2. Mergers, Partnerships, Alliances, and Acquisitions
   3. It's the People Stuff
   4. Endnotes
9. 5. Experience Doesn't Count
   1. The 3-D Nervous System of the Brain and the Web
   2. Ability Outweighs Experience
   3. Endnotes
10. 6. Privacy Is Invaded
    1. It's Far Too Easy to Access Lots of Information
    2. It's Much Too Easy to Get Really Personal Information
    3. We Are Getting Too Close to Big Brother
    4. Endnotes
11. 7. From the Foxhole
    1. Change Exhaustion
    2. Endnotes
12. 8. Information Technology Is Not Emotionally Neutral
    1. IT Is Not Aligned with Human Nature
    2. Porous Boundaries
    3. Endnotes
13. 9. Individuals: Regain Control!
    1. Anxiety
    2. Overload
    3. Grow in Confidence
    4. Endnotes
14. 10. Individuals: Are You a Ford or a Ferrari?
    1. Ferraris Want!
    2. Move the Needle!
    3. Make Me Rich!
    4. Treat Me as an Individual!
    5. Let's Have Fun!
    6. Endnotes
15. 11. Organizations: Achieve Best Fit
    1. Different Kinds of Organizations
    2. Different Kinds of People
    3. After April 2000
    4. Endnotes
16. 12. Organizations: Manage Technology's Outcomes
    1. New Rules of Etiquette
    2. Get the People Part Right
    3. Endnotes
17. 13. Organizations: Don't Leap into Major Change
    1. The Rules of Change
    2. Build Success into the Change Process
    3. Endnotes
18. 14. Organizations: The Change Process
    1. The Steps of Change
19. 15. Individuals: Create a Profoundly Satisfying Life
    1. King Midas and the Need for Idealism
    2. It's Your Life
    3. Endnotes
20. Appendix
21. Afterword
    1. Press the Flesh
    2. You Can Run, but You Can't Hide
    3. Forests and Trees
    4. Need for Speed
    5. Confidence and Intuition
    6. Managing the Unmanageable
22. Afterword