Chapter 6

Choosing What to Tell The Users

IN THIS CHAPTER

Bullet Choosing content based on business drivers

Bullet Factoring in personal security issues

Bullet Motivating users with positive reinforcement

Bullet Getting to know a few common security topics

When security awareness professionals plan an awareness program, they consider how well their program accommodates an organization’s business drivers. They create a custom program that gives users the information and tools they need to meet the security challenges that affect their particular organization.

Most accomplished security awareness professionals understand that a successful awareness program does much more than incorporate some standard phishing simulations and schedule monthly video presentations. These professionals know that in order to create a program that works, they must dig deeper to recognize an organization’s particular needs.

This chapter shows how you can identify the topics that matter most to an organization. It also gives a rundown of the topics you see addressed by most security awareness programs.

Basing Topics on Business Drivers ...

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