Chapter 10
Handling Impasses
In extended negotiations, you will frequently encounter impasses, stalemates, and deadlocks with people. Here’s how I define those three terms:
Impasse: You are in complete disagreement on one issue, and it threatens the negotiations.
Stalemate: Both sides are still talking, but seem unable to make any progress toward a solution.
Deadlock: The lack of progress has frustrated both sides so much that they see no point in ...
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