CHAPTER 1

PROFITS UNDER SIEGE

Growing your practice in tough times

DOG-EAT-DOG MARKETPLACE

The huge $900 billion dollar professional services marketplace has become a dog-eat-dog battleground, where you need more than a big bark. The winners—the hugely profitable few—are getting richer while the rest—the vast majority of firms—struggle to maintain margins and growth. As a result, double-digit profitable growth for most professional service firms has become a distant dream.

Even practices such as the elite law firms once seen as immune to market forces are finding the going tough. A McKinsey Quarterly analysis of the world’s largest law firms warns, “all but the most profitable are in peril.”1

The Virtuous Cycle of Growth

The high-profit winners ...

Get Secret Sauce now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.