Sams Teach Yourself Microsoft® Dynamics CRM 2011 in 24 Hours

Hour 19. Scheduling

What You’ll Learn in This Hour:

• Scheduling in general

• Getting started with scheduling

• Viewing and managing scheduling conflicts

• Setting up scheduling

This hour focuses on scheduling people, places, groups, shared facilities, and equipment. This is a robust set of features worthy of deep thought and consideration. If scheduling is a core piece of your business, set aside extra time to master and read other material on this subject. Scheduling can be used for onsite visits, training facilities, equipment, and people who use equipment or places interactively.