Preface

Salesforce B2C solution architecture focuses on delivering business-to-consumer experiences using Salesforce products. This capability, and the Salesforce B2C Solution Architect certification, is in high demand because it truly takes a unified viewpoint and a broad understanding to get the most out of your Salesforce investment. You need to know the capabilities of the Salesforce products at a technical level, how they integrate, what their data model is, and how they fit into a larger enterprise technology landscape.

As a B2C Solution Architect, you need business domain knowledge, as well as strong organizational and communication skills, combined with deep technical expertise in a variety of areas. Make no mistake, this is challenging ...

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