Rules of Management, 2nd Edition

Table of contents

1. Cover
2. The rules of management
3. Contents (1/2)
4. Contents (2/2)
5. Introduction (1/2)
6. Introduction (2/2)
7. Managing your team
   1. Get them emotionally involved
   2. Know what a team is and how it works
   3. Set realistic targets – no, really realistic
   4. Hold effective meetings . . .
   5. . . . No, really effective
   6. Make meetings fun
   7. Make your team better than you
   8. Know your own importance
   9. Set your boundaries
   10. Be ready to prune
   11. Offload as much as you can – or dare
   12. Let them make mistakes
   13. Accept their limitations
   14. Encourage people
   15. Be very, very good at finding the right people
   16. Hire raw talent
   17. Take the rap
   18. Give credit to the team when it deserves it
   19. Get the best resources for your team
   20. Celebrate
   21. Keep track of everything you do and say
   22. Be sensitive to friction
   23. Create a good atmosphere
   24. Inspire loyalty and team spirit
   25. Have and show trust in your staff
   26. Respect individual differences
   27. Listen to ideas from others
   28. Adapt your style to each team member
   29. Let them think they know more than you (even if they don’t)
   30. Don’t always have to have the last word
   31. Understand the roles of others
   32. Ensure people know exactly what is expected of them
   33. Have clear expectations
   34. Use positive reinforcement motivation
   35. Don’t try justifying stupid systems
   36. Be ready to say yes
   37. Train them to bring you solutions, not problems
8. Managing your self
   1. Work hard
   2. Set the standard
   3. Enjoy yourself
   4. Don’t let it get to you
   5. Know what you are supposed to be doing
   6. Know what you are actually doing
   7. Value your time
   8. Be proactive, not reactive
   9. Be consistent
   10. Set realistic targets for yourself – no, really realistic
   11. Have a game plan, but keep it secret
   12. Get rid of superfluous rules
   13. Learn from your mistakes
   14. Be ready to unlearn – what works, changes
   15. Cut the crap – prioritize
   16. Cultivate those in the know
   17. Know when to kick the door shut
   18. Fill your time productively and profitably
   19. Have a Plan B and a Plan C
   20. Capitalize on chance – be lucky, but never admit it
   21. Recognize when you’re stressed
   22. Manage your health
   23. Be prepared for the pain and pleasure
   24. Face the future
   25. Head up, not head down
   26. See the wood and the trees
   27. Know when to let go
   28. Be decisive, even if it means being wrong sometimes
   29. Adopt minimalism as a management style
   30. Visualize your blue plaque
   31. Have principles and stick to them
   32. Follow your intuition
   33. Be creative
   34. Don’t stagnate
   35. Be flexible and ready to move on
   36. Remember the object of the exercise
   37. Remember that none of us has to be here
   38. Go home
   39. Keep learning – especially from the opposition
   40. Be passionate and bold
   41. Plan for the worst, but hope for the best
   42. Let the company see you are on its side
   43. Don’t bad-mouth your boss
   44. Don’t bad-mouth your team
   45. Accept that some things bosses tell you to do will be wrong
   46. Accept that bosses are as scared as you are at times
   47. Avoid straitjacket thinking
   48. Act and talk as if one of
   49. If in doubt, ask questions
   50. Show you understand the viewpoint of underlings and overlings
   51. Add value
   52. Don’t back down – be prepared to stand your ground
   53. Don’t play politics
   54. Don’t slag off other managers
   55. Share what you know
   56. Don’t intimidate
   57. Be above interdepartmental warfare
   58. Show that you’ll fight to the death for your team
   59. Aim for respect rather than being liked
   60. Do one or two things well and avoid the rest
   61. Seek feedback on your performance
   62. Maintain good relationships and friendships
   63. Build respect – both ways – between you and your customers
   64. Go the extra mile for your customers
   65. Be aware of your responsibilities
   66. Be straight at all times and speak the truth
   67. Don’t cut corners – you’ll get found out
   68. Find the right sounding board
   69. Be in command and take charge
   70. Be a diplomat for the company
9. End game