Risk Management for Events, 2nd Edition

Table of contents

1. Cover
2. Half Title
3. Series
4. Title
5. Copyright
6. Contents
7. About the authors
8. Series preface
9. Preface to this edition
10. List of figures
11. List of tables
12. Part 1 Understanding risk management
    1. 1 The role of risk management for events
       1. Introduction
       2. Risk, management, and risk management
       3. The role and scope of events
       4. The role and scope of event management
       5. The integration of risk management and event management
       6. Summary
       7. Chapter review challenge
       8. Practical risk management exercise
       9. Key terminology
       10. Case study
    2. 2 The risk management process, tools, and techniques
       1. Introduction
       2. The risk management process
       3. The tools and techniques for effective risk management
       4. Summary
       5. Chapter review challenge
       6. Key terminology
       7. Discussion topic: fat tail risk and events
       8. Exercise
13. Part 2 The scope of risk management
    1. 3 Legal and ethical compliance
       1. Introduction
       2. Legal responsibility
       3. Contracts and other legal documents
       4. Statutory and regulatory obligations
       5. Event-specific legislation
       6. Compliance management
       7. Ethical issues
       8. Summary
       9. Chapter review challenge
       10. Key terminology
    2. 4 Health and safety
       1. Introduction
       2. Life safety codes
       3. Public health issues
       4. Occupational health and safety
       5. Summary
       6. Chapter review challenge
       7. Practical risk management exercise
       8. Key terminology
       9. Research exercise
    3. 5 Loss prevention, corruption, and security
       1. Introduction
       2. Loss prevention
       3. Contingency and continuity planning
       4. Corruption
       5. Risk financing and insurance
       6. Summary
       7. Chapter review challenge
       8. Practical risk management exercise
       9. Key terminology
       10. Case study: the long spoon
    4. 6 Emergency preparedness
       1. Introduction
       2. Emergency management
       3. Mitigation
       4. Preparedness
       5. Response
       6. Recovery
       7. Evacuations
       8. Medical emergencies
       9. Summary
       10. Chapter review challenge
       11. Practical risk management exercise
       12. Key terminology
14. Part 3 Organizational safeguards
    1. 7 Administrative safeguards
       1. Introduction
       2. Time management
       3. Financial management
       4. Human resources management
       5. Procurement management
       6. Systems management
       7. Summary
       8. Chapter review challenge
       9. Practical risk management exercise
       10. Key terminology
    2. 8 Communications
       1. Introduction
       2. Communications management
       3. Information management
       4. Stakeholder management
       5. Summary
       6. Chapter review challenge
       7. Practical risk management exercise
       8. Key terminology
    3. 9 Marketing issues
       1. Introduction
       2. Marketing plan
       3. Promotions
       4. Public relations
       5. Sponsorship management
       6. Sales activities
       7. Summary
       8. Chapter review challenge
       9. Practical risk management exercise
       10. Key terminology
15. Part 4 Operational safeguards
    1. 10 Program design
       1. Introduction
       2. Designing the experience
       3. Designing the environment
       4. Food and beverage service
       5. Entertainment
       6. Production elements
       7. Summary
       8. Chapter review challenge
       9. Practical risk management exercise
       10. Key terminology
    2. 11 Site management
       1. Introduction
       2. Site selection
       3. Site planning and development
       4. Infrastructure management
       5. Managing the logistics
       6. Summary
       7. Chapter review challenge
       8. Practical risk management exercise
       9. Key terminology
    3. 12 Attendee and crowd management
       1. Introduction
       2. Attendee and participant management
       3. Crowd management and security
       4. Attendee care and comfort
       5. Summary
       6. Chapter review challenge
       7. Practical risk management exercise
       8. Key terminology
16. Part 5 Appendices
    1. Appendix A: Event concept worksheet
    2. Appendix B: Risk register worksheet
    3. Appendix C: Site inspection checklist
    4. Appendix D: Security plan worksheet
    5. Appendix E: Sample instructions for security personnel
    6. Appendix F: Emergency plan worksheet
    7. Appendix G: Disaster preparedness supply kits
    8. Appendix H: Sample change order form
    9. Appendix I: Radio protocol
    10. Appendix J: Sample contact list
    11. Appendix K: Sample incident report form
    12. Appendix L: Stakeholder analysis worksheet
    13. Appendix M: Site plan worksheet
17. Bibliography
18. Index