Chapter 1
1. Huefner and Largay (2008), p. 245.
2. Porter (1985), p. 11.
3. Motta (1996), p. 1B.
4. Hymowitz (2001), p. C-5.
5. Pfeffer (2010).
6. Pfeffer (2010), p. 34.
7. Mass (2005).
8. Ertimur, Livnat, and Martikainen (2003); Swaminathan and Weintrop (1991).
9. Ertimur et al. (2003).
10. Shell (2009), p. 158.
11. Sidel and Enrich (2007).
12. Coca-Cola (2004).
13. Marn and Rosiello (1992), pp. 84–85.
14. Treacy (2003), pp. 4–5.
15. Treacy (2003), pp. 8–9.
Chapter 2
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