Preface
1. Pilat (2005).
2. OECD (2005).
Chapter 1
1. Satariano (2010).
2. Cross (1997).
3. Many of us might think that nothing has changed!
4. Ekelund (1970).
5. Ramsay (2010).
Chapter 2
1. Steiner, Miner, & Gray (1986), p. 11.
2. Bartol & Martin (1991), p. 157.
3. Steiner, Miner, & Gray (1986), p. 16.
4. Adapted from Rouse (1997).
5. Porter (1980, 2008).
6. Cooper & Slagmulder (1997).
7. Strategic business units (SBUs) are distinct businesses within an organization—often characterized by product families—that can be managed independently of other businesses within the organization.
8. Feller, Shunk, & Callarman (2006).
9. Prahalad & Hamel (1990).
10. Prahalad & Hamel (1990).
11. Prahalad & Hamel (1990).
12. Kim & Mauborgne (2005).
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