Acknowledgments

We benefited from the support and assistance of a large number of people in developing and writing this book and would like to take this opportunity to offer our thanks.

Our first debt is to the many deans, faculty, administrators, executives, and students who kindly consented to interviews, provided us with data, sponsored our case studies, and otherwise helped us generate the raw material that lies at the heart of our analysis. This book simply would not have been possible without their assistance and goodwill, and we are deeply grateful for the time, thoughtfulness, and attention that they devoted to our never-ending questions and requests.

We are also grateful to our Harvard Business School colleagues, who contributed in ...

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