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Contents

PROLOGUE: RESILIENCE ENGINEERING CONCEPTS

David D. Woods & Erik Hollnagel

Hindsight and Safety

From Reactive to Proactive Safety

PART I: EMERGENCE

1 RESILIENCE: THE CHALLENGE OF THE UNSTABLE

Erik Hollnagel

Understanding Accidents

Anticipating Risks

SYSTEMS ARE EVER-CHANGING

Yushi Fujita

2 ESSENTIAL CHARACTERISTICS OF RESILIENCE

David D. Woods

Avoiding the Error of the Third Kind

Dynamic Balancing Acts

Acknowledgements

3 DEFINING RESILIENCE

Andrew Hale & Tom Heijer

Pictures of Resilience

How Do We Recognise Resilience When We See It?

Is Road Traffic Resilient?

NATURE OF CHANGES IN SYSTEMS

Yushi Fujita

4 COMPLEXITY, EMERGENCE, RESILIENCE …

Jean Pariès

Emergence and Systems

From Emergence ...

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