Chapter 15

No Facts, No Glory

John Stoop

In order to learn from the past in complex, dynamic systems their factual functioning must be transparent. Knowledge deficiencies and systemic deficiencies should be derived from analysing decision-making and underlying assumptions, uncertainty and knowledge. Such deficiencies are to be identified throughout the design process as well as during operational practices, in order to facilitate systems change and enhancement of the safety performance. Safety investigations should facilitate evidence-based learning. Without a fact-finding mission dealing with on-site observations and interpretations, evidence-based learning will be lacking and achieving consensus will be reduced to a mere negotiation result. ...

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