CHAPTER 1
RESILIENCE IN THE FACE OF CHANGE
“A gem is not polished without rubbing, nor a person perfected without trials.”—CHINESE PROVERB1
As the twenty-first century begins, breathtakingly rapid rates of change challenge us to find new ways of functioning—as individuals, as members of society, and as employees. The way you handle these challenges goes a long way toward determining how successful you are in your life and your career.
Times have certainly changed, especially in the workplace. In the years following World War II, the United States enjoyed a period of relative stability and superiority in which the products and services offered by its companies dominated local and foreign markets. This led to larger, more secure American companies, ...
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