Foreword

“When you are in a hole. . . .”

Most projects start well, and with perfectly good intentions. Before too long, however, many stray from this path, and the project team finds itself overwhelmed with too much to do, too little progress, and criticism from all directions. A standard response to this is to increase the pressure: “Work harder! Work faster! What are you—stupid?” This strategy rarely succeeds and often makes a bad situation even worse.

When a project is in trouble, increasing the chaos does not help. To restore order, you must first acknowledge that problems exist, and then step back to determine how best to bring the project under control. Todd Williams offers a wealth of proven practices to address this issue in Rescue the ...

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