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The Data

What Works and What Doesn’t

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As you might expect, as former McKinsey management consultants, we like to base our recommendations on the solid ground of data. This chapter draws on a sur­vey we ran with the McKinsey Quarterly in 2010; the survey was repeated—with refinements—by colleagues in 2014.1 The first investigation was based on responses from 1,800 executives whose companies who had undergone a reorg in the last five years. The respondents ranged from midlevel managers to C-suite ­executives; from private firms to public bodies; and spanned North America, Latin America, Europe, China, India, Asia Pacific, and the rest of the ...

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