Chapter 5IT Governance Building Blocks
IT governance is the organizational function that ensures IT demand and capacity are well managed. The demand for IT resources in every organization is almost infinite. Every day, an end-user, a departmental manager, or a division leader thinks, “wow, wouldn’t it be great if IT could …” Or they read a blog post about a new application, a new device, or a new capability and think it would be great to implement. They might see an opportunity to improve their operations through deploying technology in a different way or deploying a new technology altogether.
We cannot control organizational demand; it will always be near infinite and budgets will never be. However, we can manage ...
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