Chapter 2Digital Transformation

DOI: 10.4324/9781003377023-3

The phrase digital transformation is everywhere these days. It's the topic of conferences and seminars, articles, and blog posts. You can’t read anything about information technology (IT) without seeing a reference to digital transformation. That's especially true in healthcare, where the promise of transforming health care with technology is an ever-present theme. Of course, technology vendors are adding to the hype because they believe their solution will trigger or enable this transformation. In this chapter, we’re going to look at some of the hype and some of the reality around digital transformation in healthcare. This will lay the foundation for the subsequent chapters because ...

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