Reinforcements

Index

agency, 6–7, 9, 57–59

autonomy threats and, 15

having to versus wanting to help and, 64–69

helper responsibility and, 88–92

in how help is given, 174–175

Aknin, Lara, 51–52

Algoe, Sara, 112–113

ambiguous situations, 84–85

American Red Cross, 115

American Society for the Prevention of Cruelty to Animals, 103

apologies, 104–105

The Art of Asking (Palmer), 104

asking for help, 1–53

apologizing for, 104–105

assumptions about, 21–35

being explicit and detailed in, 95–96

being likable and, 37–53

control of others in, 6–7

directness in, 87–88

disclaimers in, 105–106

effectiveness and, 173–176

emotional benefits of giving help and, 43–51

emphasizing benefits to the other in, 106–108

emphasizing you versus the benefactor in, 112–114

face-to-face, ...