CHAPTER 8
LEARNING
THE ESSENTIAL ELEMENT OF RECULTURING
And the day came when the risk to remain tight in a bud was more painful than the risk it took to blossom.
—ANAÏS NIN
ReCulturing cannot happen without learning. Learning is an ongoing practice of building skills, experiences, and knowledge through our work, not around or on top of it.
“We want to build a learning organization.” This is what I hear from leaders at all levels, at companies of all sizes. Like a good culture discussion, I always follow that statement up with, “What does that mean to you?” And just like the culture responses, I hear a lot of different definitions:
“We have a lot of trainings available to our employees.”
“Learning is a value.”
“We hired a trainer.”
“I want ...
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