CHAPTER 3
UNDOING LINEAR THINKING
DEVELOPING OUR SYSTEMS THINKING
If you do not change direction, you may end up where you are heading.
—LAU TZU
While culture is a core part of the organizational system, it must be clearly defined. Otherwise, it may be ineffective in contributing to the strategy. Culture has three elements: behaviors, processes, and practices that are connected to each other and the greater organizational system—the strategy and purpose. When culture, strategy, and purpose are strongly connected, each one of these parts becomes stronger. We will get into more about purpose and strategy in the next chapter. In this chapter, we will focus on the three elements of culture. When those are understood, it is easier for employees ...
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