Real-World SRE

Chapter 1. Introduction

As the internet has grown, people have become used to having access to content all of the time, from a variety of devices. This means that the reputation of a brand has slowly become connected with the responsiveness and reliability of its products. People choose Google for searching because it always returns relevant and useful results quickly. People share content on Twitter because their message will be seen in real time by their followers. Netflix's great content selection is useless if it cannot deliver consistently on a variety of network speeds. As this reliability has become more important to businesses, a specialization focused on software reliability has emerged: Site Reliability Engineering (SRE). This chapter ...