Chapter 11. Tagging
This chapter covers
- Creating a has_and_belongs_to_many relationship between tickets and tags
- Restricting access to tag creation and tag editing
- Adding search functionality for tickets with a given tag or state
In chapter 10 you saw how to give your tickets states (such as “New” or “Open”) so that their progress can be indicated. In this chapter, you’ll see how to give your tickets tags. Tags are useful for grouping similar tickets together, whether by Agile iterations, feature sets, or any other method of grouping. Without tags, you could crudely group tickets together by setting a ticket’s title to something such as “Tag - [name].” This method, however, is messy and difficult to sort through. Having a group of tickets ...
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