CHAPTER SIX
Anticipating Resistance
KEVIN A. CARTER
Vice President, Strategy and Assessments
The Winters Group, Inc.
(he/him/his)
I hope I have been a catalytic agent for change. I firmly believe that none of us should be satisfied by the status quo. The business community must recognize its responsibility to eradicate racism and inequality.
—KENNETH CHENAULT
“Culture eats strategy for breakfast,” Peter Drucker stated. Even if you have a well-crafted strategy, people must be enthusiastic about implementing that strategy. If they are not on board or are active resisters, you stand no chance of implementing the plan. Operationalizing racial justice is about culture change, and organizational cultures resist change by their very nature. This ...
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