STEP 2

LISTEN FOR POTENTIAL

The future belongs to people who see possibilities before they become obvious.

TED LEVITT (CIRCA 1990)

Figure 16, Listen for Potential

Imagine you’re at a friend’s birthday party, we’ll call her Ming. Ming’s parents are there, as are several of her friends including an accountant, a lawyer, an executive search consultant, a car salesman, a doctor, and a psychologist. At the end of a long lunch Ming says: “I’ve been thinking a lot lately about getting a better job. Work’s been getting me down, and I think I could make more money if I bought a car and got into sales.”

What would these people say to the birthday ...

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