Chapter 9 Beneath the Surface of the Lilypond: Understanding Causation in Complex Systems
It is time to return to the Lilypond. So far, our discussions have focused on safety at the macro level. It is imperative we have tools to understand accurately the nature of the modern, complex workplace. We also need to know what drives our performance and how those elements shape our organisational culture. For Quantum Safety to provide a platform to high-performance safety, it cannot solely operate at a conceptual level. Quantum Safety works at the micro level too. We need to understand the details within the science of work, not just characteristics. To do so, we shall plunge beneath the surface of the pond and try to ...
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