Preface
No one can deny the incredible pace of change and progress in today’s industrial and complex world. A large amount of information is exchanged and little time is available to deal with it. Many industries and firms of small, medium, or large sizes have a profound desire to increase productivity and sustainability to gain a competitive position in the global market. One of the best tools for achieving this goal is to apply Quality Engineering Techniques (QET). Quality Engineering Techniques can be established through process-oriented models applicable to all traditional processes employed in companies or firms. The authors of this book, having had more than 20 years of intensive work in Quality Management Systems (QMS) and Integrated ...
