Quality Assurance

Quality Assurance

by D. H. Stamatis
Released September 2015
Publisher(s): CRC Press
ISBN: 9781498777551

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Book description

In many industries, launching of new products/services is a way of life. The idea of bringing new products and services into the market however presents many problems for timing, cost and quality. For example: in the automotive industry the recalls for millions of vehicles in the last several months have been very expensive and have had a negative effect on customer satisfaction. Similar issues have been reported with chicken contamination and energy organizations. This book addresses requirements for both customer and supplier that need to be followed so that problems can be avoided and customer satisfaction can be reached.

Table of contents

  1. Front Cover (1/2)
  2. Front Cover (2/2)
  3. Contents (1/2)
  4. Contents (2/2)
  5. List of Figures
  6. List of Tables
  7. Preface (1/2)
  8. Preface (2/2)
  9. Acknowledgments
  10. Author
  11. Introduction (1/2)
  12. Introduction (2/2)
  13. Chapter 1: Timing (Product Development) (1/2)
  14. Chapter 1: Timing (Product Development) (2/2)
  15. Chapter 2: Basic OEM Quality System (1/3)
  16. Chapter 2: Basic OEM Quality System (2/3)
  17. Chapter 2: Basic OEM Quality System (3/3)
  18. Chapter 3: Manufacturing (Facility) Site Assessment (MSA) (1/2)
  19. Chapter 3: Manufacturing (Facility) Site Assessment (MSA) (2/2)
  20. Chapter 4: Sourcing (1/2)
  21. Chapter 4: Sourcing (2/2)
  22. Chapter 5: Segmentation (1/2)
  23. Chapter 5: Segmentation (2/2)
  24. Chapter 6: Supplier Development (1/2)
  25. Chapter 6: Supplier Development (2/2)
  26. Chapter 7: Role of Supplier Technical Engineer (1/3)
  27. Chapter 7: Role of Supplier Technical Engineer (2/3)
  28. Chapter 7: Role of Supplier Technical Engineer (3/3)
  29. Chapter 8: Commitment to Continual Improvement (1/7)
  30. Chapter 8: Commitment to Continual Improvement (2/7)
  31. Chapter 8: Commitment to Continual Improvement (3/7)
  32. Chapter 8: Commitment to Continual Improvement (4/7)
  33. Chapter 8: Commitment to Continual Improvement (5/7)
  34. Chapter 8: Commitment to Continual Improvement (6/7)
  35. Chapter 8: Commitment to Continual Improvement (7/7)
  36. Chapter 9: Lean Manufacturing (1/3)
  37. Chapter 9: Lean Manufacturing (2/3)
  38. Chapter 9: Lean Manufacturing (3/3)
  39. Chapter 10: Quality Operating System (QOS) (1/3)
  40. Chapter 10: Quality Operating System (QOS) (2/3)
  41. Chapter 10: Quality Operating System (QOS) (3/3)
  42. Chapter 11: Certification to the International Standard and Customer-Specific Requirements (1/3)
  43. Chapter 11: Certification to the International Standard and Customer-Specific Requirements (2/3)
  44. Chapter 11: Certification to the International Standard and Customer-Specific Requirements (3/3)
  45. Chapter 12: Statistical Process Control (SPC) (1/3)
  46. Chapter 12: Statistical Process Control (SPC) (2/3)
  47. Chapter 12: Statistical Process Control (SPC) (3/3)
  48. Chapter 13: Problem-Solving Methodology (1/6)
  49. Chapter 13: Problem-Solving Methodology (2/6)
  50. Chapter 13: Problem-Solving Methodology (3/6)
  51. Chapter 13: Problem-Solving Methodology (4/6)
  52. Chapter 13: Problem-Solving Methodology (5/6)
  53. Chapter 13: Problem-Solving Methodology (6/6)
  54. Chapter 14: Internal Audits (1/4)
  55. Chapter 14: Internal Audits (2/4)
  56. Chapter 14: Internal Audits (3/4)
  57. Chapter 14: Internal Audits (4/4)
  58. Chapter 15: Poka-Yoke (1/6)
  59. Chapter 15: Poka-Yoke (2/6)
  60. Chapter 15: Poka-Yoke (3/6)
  61. Chapter 15: Poka-Yoke (4/6)
  62. Chapter 15: Poka-Yoke (5/6)
  63. Chapter 15: Poka-Yoke (6/6)
  64. Chapter 16: Measurement System Analysis (MSA) (1/6)
  65. Chapter 16: Measurement System Analysis (MSA) (2/6)
  66. Chapter 16: Measurement System Analysis (MSA) (3/6)
  67. Chapter 16: Measurement System Analysis (MSA) (4/6)
  68. Chapter 16: Measurement System Analysis (MSA) (5/6)
  69. Chapter 16: Measurement System Analysis (MSA) (6/6)
  70. Chapter 17: Supplier’s Perspective of APQP (1/4)
  71. Chapter 17: Supplier’s Perspective of APQP (2/4)
  72. Chapter 17: Supplier’s Perspective of APQP (3/4)
  73. Chapter 17: Supplier’s Perspective of APQP (4/4)
  74. Chapter 18: Supplier’s Perspective on the PPAP (1/3)
  75. Chapter 18: Supplier’s Perspective on the PPAP (2/3)
  76. Chapter 18: Supplier’s Perspective on the PPAP (3/3)
  77. Chapter 19: Capacity Analysis (1/4)
  78. Chapter 19: Capacity Analysis (2/4)
  79. Chapter 19: Capacity Analysis (3/4)
  80. Chapter 19: Capacity Analysis (4/4)
  81. Chapter 20: Geometric Dimensioning and Tolerancing (GD&T) (1/6)
  82. Chapter 20: Geometric Dimensioning and Tolerancing (GD&T) (2/6)
  83. Chapter 20: Geometric Dimensioning and Tolerancing (GD&T) (3/6)
  84. Chapter 20: Geometric Dimensioning and Tolerancing (GD&T) (4/6)
  85. Chapter 20: Geometric Dimensioning and Tolerancing (GD&T) (5/6)
  86. Chapter 20: Geometric Dimensioning and Tolerancing (GD&T) (6/6)
  87. Chapter 21: 8D (1/10)
  88. Chapter 21: 8D (2/10)
  89. Chapter 21: 8D (3/10)
  90. Chapter 21: 8D (4/10)
  91. Chapter 21: 8D (5/10)
  92. Chapter 21: 8D (6/10)
  93. Chapter 21: 8D (7/10)
  94. Chapter 21: 8D (8/10)
  95. Chapter 21: 8D (9/10)
  96. Chapter 21: 8D (10/10)
  97. Chapter 22: Miscellaneous (1/6)
  98. Chapter 22: Miscellaneous (2/6)
  99. Chapter 22: Miscellaneous (3/6)
  100. Chapter 22: Miscellaneous (4/6)
  101. Chapter 22: Miscellaneous (5/6)
  102. Chapter 22: Miscellaneous (6/6)
  103. Epilogue (1/2)
  104. Epilogue (2/2)
  105. Glossary (1/5)
  106. Glossary (2/5)
  107. Glossary (3/5)
  108. Glossary (4/5)
  109. Glossary (5/5)
  110. Appendix I Typical Detailed Expectation List of a Site Assessment by the Customer to the Supplier’s Facility (1/2)
  111. Appendix I Typical Detailed Expectation List of a Site Assessment by the Customer to the Supplier’s Facility (2/2)
  112. Appendix IIPPAP Checklist
  113. Appendix IIIMistake Proofing (1/2)
  114. Appendix IIIMistake Proofing (2/2)
  115. Appendix IVPreparation of an Audit (1/9)
  116. Appendix IVPreparation of an Audit (2/9)
  117. Appendix IVPreparation of an Audit (3/9)
  118. Appendix IVPreparation of an Audit (4/9)
  119. Appendix IVPreparation of an Audit (5/9)
  120. Appendix IVPreparation of an Audit (6/9)
  121. Appendix IVPreparation of an Audit (7/9)
  122. Appendix IVPreparation of an Audit (8/9)
  123. Appendix IVPreparation of an Audit (9/9)
  124. Appendix VMiscellaneous Items (1/20)
  125. Appendix VMiscellaneous Items (2/20)
  126. Appendix VMiscellaneous Items (3/20)
  127. Appendix VMiscellaneous Items (4/20)
  128. Appendix VMiscellaneous Items (5/20)
  129. Appendix VMiscellaneous Items (6/20)
  130. Appendix VMiscellaneous Items (7/20)
  131. Appendix VMiscellaneous Items (8/20)
  132. Appendix VMiscellaneous Items (9/20)
  133. Appendix VMiscellaneous Items (10/20)
  134. Appendix VMiscellaneous Items (11/20)
  135. Appendix VMiscellaneous Items (12/20)
  136. Appendix VMiscellaneous Items (13/20)
  137. Appendix VMiscellaneous Items (14/20)
  138. Appendix VMiscellaneous Items (15/20)
  139. Appendix VMiscellaneous Items (16/20)
  140. Appendix VMiscellaneous Items (17/20)
  141. Appendix VMiscellaneous Items (18/20)
  142. Appendix VMiscellaneous Items (19/20)
  143. Appendix VMiscellaneous Items (20/20)
  144. Selected Bibliography
  145. Back Cover

Product information

  • Title: Quality Assurance
  • Author(s): D. H. Stamatis
  • Release date: September 2015
  • Publisher(s): CRC Press
  • ISBN: 9781498777551