Project Management that Works: Real-World Advice on Communicating, Problem Solving, and Everything Else You Need to Know to Get the Job Done

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he word done is a confusing point in project management situa-

tions. There are 10 definitions for it at www.dictionary.com.

Some of the varied dictionary meanings include “worn out,”

“cooked completely,” “finished,” “exhausted,” and “dead.” The word

done is such a simple word, but it can lead to a tremendous amount of

miscommunication about project completion. Getting a grip on how

projects are completed and what terminology is used can help you be-

come a more efficient project manager (PM), with more successful

projects.

■ Definition of Done in Project Management

One of the first things a PM should do is to define the word done.

When team members ...