Project Management for IT-Related Projects, 3rd Edition

Table of contents

1. Front Cover
2. Half-Title Page
3. BCS, THE CHARTERED INSTITUTE FOR IT
4. Title Page
5. Copyright Page
6. Contents
7. Figures and tables
8. Useful websites
9. Acknowledgements
10. Preface
11. 1. PROJECTS AND PROJECT WORK
    1. Learning outcomes
    2. 1.1 Projects
    3. 1.2 Successful projects
    4. 1.3 Project management
    5. 1.4 System development life cycle
    6. 1.5 Project management and the development life cycle
    7. 1.6 Elements of project management
    8. 1.7 Development process models
    9. 1.8 Project plans
    10. 1.9 The business case and benefits management
    11. 1.10 Transition strategies
    12. 1.11 Post-implementation review
    13. Sample questions
    14. Pointers for activities
12. 2. PROJECT PLANNING
    1. Learning outcomes
    2. 2.1 Introduction
    3. 2.2 Approaches to planning
    4. 2.3 Product flow diagram
    5. 2.4 Activity planning
    6. 2.5 Resource allocation
    7. 2.6 Using software tools for planning
    8. Sample questions
    9. Pointers for activities
13. 3. MONITORING AND CONTROL
    1. Learning outcomes
    2. 3.1 Introduction
    3. 3.2 The project control cycle
    4. 3.3 Monitoring progress
    5. 3.4 Applying control
    6. 3.5 Purpose and types of reporting
    7. 3.6 Taking corrective action
    8. 3.7 Graphical representation of progress information
    9. Sample questions
    10. Pointers for activities
14. 4. CHANGE CONTROL AND CONFIGURATION MANAGEMENT
    1. Learning outcomes
    2. 4.1 Introduction
    3. 4.2 Definition of change
    4. 4.3 Change control roles and responsibilities
    5. 4.4 The change control process
    6. 4.5 Configuration management
    7. Sample questions
    8. Pointers for activities
15. 5. QUALITY
    1. Learning outcomes
    2. 5.1 Introduction
    3. 5.2 Definitions of quality
    4. 5.3 Quality characteristics
    5. 5.4 Quality criteria
    6. 5.5 Quality control versus quality assurance
    7. 5.6 Quality planning
    8. 5.7 Detecting defects
    9. 5.8 Dynamic testing
    10. 5.9 Evaluating suppliers
    11. 5.10 ISO 9001:
    12. Sample questions
    13. Pointers for activities
16. 6. ESTIMATING
    1. Learning outcomes
    2. 6.1 Introduction
    3. 6.2 What we estimate and why it is important
    4. 6.3 Expert judgement
    5. 6.4 Bottom-up and top-down approaches
    6. 6.5 A parametric approach
    7. 6.6 Estimating by analogy
    8. 6.7 Checklist
    9. Sample questions
    10. Pointers for activities
17. 7. RISK
    1. Learning outcomes
    2. 7.1 Introduction
    3. 7.2 Risk management
    4. 7.3 Identifying risks
    5. 7.4 Assessing the risk
    6. 7.5 Quantitative approaches to risk
    7. 7.6 The qualitative approach to project risk assessment
    8. 7.7 Deciding the appropriate actions
    9. 7.8 Planning, monitoring and control
    10. 7.9 Summary
    11. Sample questions
    12. Pointers for activities
18. 8. PROJECT ORGANISATION
    1. Learning outcomes
    2. 8.1 Introduction
    3. 8.2 Programmes and projects
    4. 8.3 Identifying stakeholders and their concerns
    5. 8.4 The organisational framework
    6. 8.5 Desirable characteristics of a project manager
    7. 8.6 Project support and management offices
    8. 8.7 Project team
    9. 8.8 Matrix management
    10. 8.9 Team building
    11. 8.10 Team dynamics
    12. 8.11 Management styles
    13. 8.12 Communication methods
    14. 8.13 Conclusion
    15. Sample questions
    16. Pointers for activities
19. Answers to sample questions
20. Bibliography
21. Index
22. Back Cover