Chapter 6

Communication and Documentation

Abstract

Communications management is the process of conducting or supervising the exchange of information within an organization and throughout a project. The primary activity of project managers is communication, because a correlation exists between a project manager's ability to manage the communications process and project performance. Sometimes a project manager communicates in too much granularity to senior executives; at other times he or she may unable to translate the strategic vision into project objectives and scope that others can understand. This chapter provides an overview of the communication process for projects, suiting the amount of communication to the situation and audience. Creating ...

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