Project Management: Achieving Competitive Advantage, Fifth Edition

Achieving Cross-Functional Cooperation

1. LO 6.5 Describe how to achieve cross-functional cooperation in teams.

What are some tactics that managers can use for effective team development? One research project on project teams uncovered a set of critical factors that contribute to cross-functional cooperation.12 Figure 6.5 shows a two-stage model: The first set of factors influences cooperation, and the second set influences outcomes. Critical factors that influence cooperation and behavior are superordinate goals, rules and procedures, physical proximity, and accessibility. Through cross-functional cooperation, these influence both task outcomes (making sure the project is done right) and psychosocial outcomes (the emotional and psychological ...