Chapter 10
Tool Support
10.1 Introduction
Tools have always been the object of promises and expectations. As in any other discipline, tools can play an essential role in making processes better and faster. But is this automatically the case? And what needs to be done to provide the right expectations and to make them happen? With emphasis on the main topic of this book the question becomes: What could be expected from tools in the context of product release decisions?
In this chapter, three decision support systems with different foci and levels of planning detail are described. They are devoted to prioritization of features, planning of product releases and staffing for implementation of features plans. All of them are designed to support ...
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