Process Improvement with Electronic Health Records

Preface

Quality improvement is a cornerstone of health care. Yet managing the efficiency and effectiveness of workflow has not always been considered an integral part of healthcare quality improvement. This is especially true as electronic health records (EHRs) are being implemented. This new technology impacts clinicians in ways most never anticipated. There are many benefits from EHRs, but there have also been unintended consequences—often from lack of attention to workflows and processes and their connection points.

This book was written to ...