Process Improvement with CMMI v1.2 and ISO Standards

Chapter 1

Introduction

Companies that survive, thrive, and grow are constantly changing and improving. Change is often easiest to implement when improvements are guided by existing roadmaps or standards. This sounds straightforward in principle, but there are so many standards out there! Selecting the right standard can be baffling and the number of choices leads to many questions, among them:

■  Which standard should be selected?

■  What if more than one standard seems to fit the company’s needs?

■  What if no single standard addresses all needs?

■  What should be done when some standards address our business needs but others are required by customers?

■  If multiple standards are selected, should any one of them be chosen as the primary driver ...