About the Authors

Dr. Daniel L. Plung has 40+ years of leadership experience in a variety of U.K. and U.S. corporations, with responsibility for all project phases from proposal development to contract closeout. Trained in both Lean and Six Sigma, Dr. Plung is a recognized expert in process optimization, a skill he has applied to the transformation of government contracts as well as to commercial and nonprofit companies. Dr. Plung has served on the faculty of three major universities, on corporate boards, and on the Washington State Board of Education. He has authored more than 50 publications, including two anthologies, a college textbook on professional communication, and—as coauthor with Connie Krull—the Business Expert Press publication, ...

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