CHAPTER 18
Change Management
CHAPTER OBJECTIVES
After reading this chapter, you should be able to:
- Understand the characteristics and objectives of change management
- Discover the elements and causes of organizational change
- List the types of organizational changes
- Enumerate the steps in the change management process
- Explain the types and symptoms of employee resistance
- Learn the strategies to tackle resistance to changes
- Discover why change initiatives fail
- List the strategies to enhance success in change management
- Present an overview of organizational restructuring
India’s Inspirational Managers
Vineet Nayar, the vice-chairman and CEO of HCL Technologies, is one of the eight Indians in Thinkers50, a global listing of the world’s ...
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