CHAPTER 15

Teams and Teamwork

CHAPTER OBJECTIVES

After reading this chapter, you should be able to:

  1. Understand the meaning and characteristics of teams
  2. List the types of teams
  3. Enumerate the stages in team formation
  4. Discuss the characteristics of effective teams
  5. Understand the benefits and problems in team building

India’s Inspirational Managers

Y. C. Deveshwar is the chairman of ITC Limited, one of India’s leading private-sector companies with a turnover of USD 7 billion. Deveshwar has been ranked seventh by the Harvard Business Review among the best performing CEOs in the world. ITC, under his leadership, believes in the core governance principles of trusteeship, transparency, empowerment and accountability, control and ethical corporate ...

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