CHAPTER 2

Making It Work

Risk management is too important to be left to chance. For risk management to work it must be applied consistently, and this is best achieved using a structured or formal approach that requires a number of components to be in place, including:

•  A supportive organization

•  Competent people

•  Appropriate supporting infrastructure

•  A simple to use, scalable, and documented process.

These factors, which are discussed later in this chapter, are often referred to as Critical Success Factors (CSFs), for two reasons:

  1. Their absence leads to a failure of risk management to deliver the full benefit to the organization.
  2. Their ...

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