NOTES
Introduction
1 Some of these were T-Groups, Organizational Development, Quality Circles, Theory Z, Total Quality Management (TQM), Business Process Reengineering (BPR), Lean, Management by Objectives, Six Sigma, and even Lean Six Sigma.
2 This research is reported on in our book The Idea-Driven Organization: Unlocking the Power in Bottom-Up Ideas (San Francisco: Berrett-Koehler Publishers, 2014).
Chapter 1
1 Encyclopedia Britannica online, s.v. “Hoover Commission,” April 11, 2013, https://www.britannica.com/topic/Hoover-Commission-United-States-government; New York Times, “Hoover Commissions Sought Government Reforms,” October 21, 1964, 42.
2 J. Peter Grace, Burning Money: The Waste of Your Tax Dollars (New York: Macmillan, 1984).
3 Congressional ...
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