In recent years, chat bots and artificial intelligence (AI) have become a hot topic in the tech sector and the public imagination. Chat bots, computer programs that can communicate using natural language, are doing everything from ordering pizza to buying clothes to saving money on parking tickets1 to negotiating among themselves.2 Initially, developing a chat bot was tantamount to developing an integration with a messaging platform. There was no easy way to represent a conversation flow in code. When Microsoft created the Bot Framework and the Bot Builder SDK, this changed. ...
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