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The best way to deliver information is by first understanding your listening environment and then telling a story.—RUSS CHARLTON,former vice president of internal auditing at Time Warner

If we were in a Narativ training together right now, your listening would be creating my speaking, and my speaking would be creating your listening. We would have already entered into a feedback loop with one another even though we barely knew each other. Telling shapes listening. Listening shapes telling. The feedback loop we are describing is, according to ...

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