NOTES

Introduction

  1. 1. Bryan Hancock and Bill Schaninger, “Grief, Loss, Burnout: Navigating a New Emotional Landscape at Work,” McKinsey Organization Blog, April 19, 2021, https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/the-organization-blog/grief-loss-burnout-navigating-a-new-emotional-landscape-at-work.

  2. 2. “Middle Manager Research Insights,” McKinsey, May 2022. The online survey was conducted in the field with McKinsey’s proprietary survey panel from March 29, 2022, to April 8, 2022, and garnered responses from 719 participants representing a range of regions, industries, company sizes, and functional specialties. The survey defined a middle manager as “a manager of one or more people who manage ...

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